Assumptions abound...be careful not to fall prey. When troubleshooting, be methodical. If the web browser is not displaying the homepage and shows a connection error: Is the problem the web browser, an infection, the network cable, the DSL router, the power source, the Internet service provider or the user? Could it be a combination of these? What to do?
Whatever the case, stay calm, use common sense, be methodical, return to the basics and/or seek assistance. More often than not, the so...